How Tetakazan handles your information in accordance with the Canadian Environmental Protection Act and applicable privacy regulations.
We collect data you provide through contact forms, project inquiries, and technical support requests: name, email address, phone number, company name, and message content. We also automatically collect technical data such as IP address, browser type, and usage analytics to improve our services.
Your information is used to respond to engineering inquiries, provide hydraulic system quotes, deliver technical documentation, and maintain compliance with CEPA reporting requirements. We do not sell or share personal data for third-party marketing purposes.
Our website uses session cookies for functionality and persistent cookies for analytics (page views, session duration). You may disable cookies in your browser settings, though some features may be affected. We do not use tracking for behavioral advertising.
Personal data is stored on Canadian servers with encrypted backups. We retain contact form submissions for 24 months, project correspondence for the duration of the engagement plus 7 years (as required by Canadian engineering records standards), and analytics data for 14 months.
We engage limited third-party services for hosting (Canadian data centers), email delivery, and analytics. Each processor is contractually bound to comply with Canadian privacy law and CEPA confidentiality requirements. No data is transferred outside Canada.
You may request access, correction, deletion, or portability of your personal data at any time. To exercise these rights or for privacy-related inquiries, contact our Data Protection Officer at info@tetakazan.com or by mail at 75836 Jaiden Mall. We respond to all requests within 30 days.